Joe on phone for service was cool
My experience with this dealership was 5 Star +++++++++++++
The entire experience was positive. Minor problem with the car after purchase was handled quickly and professionally.
problem solved by dealership general manager, just took a few calls on my part.
We had a fantastic experience at Hoehn! We came to look and ended up with a great trade in and I love my new car. Reed Kaelin was great. She spent a lot of time with us, listened to our potential needs and came up with the perfect solution. Thanks to you all!
Dear Chris Murphy, General Manager I have been a very satisfied customer over the years. My main desire to remain a customer of Hoehn is because of my very positive experience working with Mike Shaffer who is an extremely knowledgable, thorough and friendly service advisor. Mike is very focused on customer satisfaction. Every time I bring my car for service at Hoehn Mike is always able to make the experience seamless with the check-in, overview of the work to be performed and his excellent follow-up communication. My wait time from dropping off the car, reviewing the repairs with Mike and ...
We appreciated the excellent customer service at our last service appointment.
My husband and I started looking for a new car a few months back. I didn't need one, I loved my car but if I were to get one, I wanted a benz or jag. We stopped into our local San Diego Dealerships, got the arrogant, over confidence personality from the guys. I loved the cars but was not sold on the service or that they were generally trying to help vs making a sale. Last minute idea to stop in at Carlsbad Mercedes with hopes they would be more helpful. We met Kristine who was nothing but helpful. No ...
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