Regular service. Did not expect delay so I waited. Technician found radiator cracked. They stayed on job until finished. Got me out by 1PM. Paul did a great job of keeping me informed.
Everything went as scheduled. I was kept informed of status and my car was ready when promised.
This is my 8th Mercedes and The Hoehn Mercedes Dealership in Carlsbad, California is first class and highly professional. My Service Representative, Paul who has helped me for the last 17 years is considerate, professional one of the reasons i purchased so many cars from them.the Dealership is very modern and clean and their service is the Best!regards,Bill Houser
Service was for a recall on airbags. The service was fast and the service writer was very helpful and friendly.
Dave was not pushy and very personable! He worked with us so that we were satisfied with the pricing, the car?s features and the color. Overall we were very happy customers!
Excellent service, customer communication, efficient drop off
Greg Dickson in Service, Is fabulous. I always get in within a day or two of my call. He always makes sure everything was done efficiently , and , my car is washed!!Moe, in sales , really took his time , and put up with me looking at many cars. But, He found the beautiful car for me. It had the upgrades that were important to me. And the carthat I could actually afford Very happyLynda Foster
called Paul Nelson and he worked me in and called when the service was completed - he is a real pro - the best in Hoehn!
Well run organization. Always treated well. will be back.
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